5 Ways to Fix Google Photos App Not Showing All Photos

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Basic Fixes

Fix 1: Enable Backup in Google Photos

The Google Photos app won’t show all photos if you haven’t enabledbackup and syncfor your device’s media. Head to the app settings to resolve it.

Step 1:Tap yourprofile pictureat the top right corner of Google Photos and selectBackup.

Step 2:Select theGear iconat the top right and enable theBackuptoggle.

Fix 2: Enable App Permissions

Google Photos may fail to show all photos on your phone if it doesn’t have the necessary photo and video permissions. Open your device settings to enable it manually.

Android

Step 1:Long-tap the Google Photos icon to openApp infoand selectPermissions.

Step 2:TapPhotos and videosand set it toAlways allow all.

iOS

Step 1:Open iPhone settings and scroll down to selectGoogle Photos.

Step 2:TapPhotosand assign itFull Access.

Fix 3: Check Device Folders

If you can’t find certain photos from aspecific device folderin Google Photos, its sync might be disabled. Head to Google Photos settings to enable its backup manually.

Step 1:Tap your profile picture at the top right of Google Photos and selectBackup.

Step 2:SelectCan’t find your photo or video?and tapCheck device folders.

Step 3:Open your desired folder containing the photos and enable its toggle from the top right.

Fix 4: Clear the Google Photos Cache (Android)

Corrupt cache files are a common culprit behind Google Photos not showing all photos on your Android phone. Clear them manually to restore normalcy.

Long-tap the Google Photos icon to openApp info, selectStorage and cache, and tapClear cache.

Fix 5: Enable Background App Refresh (iOS)

If Google Photos doesn’t have the necessary permission to run in the background, it will stop syncing the photos when you close the app. Enable the Background App Refresh manually to resolve it.

Open iPhone settings, scroll down to selectGoogle Photos, and toggle onBackground App Refresh.

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Last updated on 16 May, 2024

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