5 Ways to Fix iPhone Not Receiving Texts
Parth Shah is an evergreen freelance writer covering how-tos, app guides, comparisons, listicles, and troubleshooting guides on Android, iOS, Windows, Mac, and smart TV platforms. He has over five years of experience and has covered 1,500+ articles on GuidingTech and Android Police. In his free time, you will see him binge-watching Netflix shows, reading books, and traveling.
Arshmeet has been a tech tinkerer since childhood, but she realized her love for technology and writing about 5 years ago. Since then, she has been honing her skills and helping people figure out how things work, troubleshoot problems, choose the right app and products, and dig deep into the new and old concepts of technology. She is a self-professed Apple Enthusiast who loves debating what’s good and what’s not. It is her passion for finding techniques, hacks, apps, and products that make everyday life simpler.
Basic Troubleshooting
Fix 1. Update Carrier Settings
Your local carrier regularly releases updates to ensure flawless iPhone calls and text functions. If these carrier settings are outdated, they might interfere with text messages on the iPhone. Follow the steps below to update carrier settings on the iPhone.
Step 1:Open theSettings appon the iPhone.
Step 2: Go toGeneral> select theAboutmenu.
Step 3:Scroll to the Physical SIM section. If an update is available, tapUpdateand follow the on-screen instructions.
Fix 2. Ensure the Line is Turned On (For Multiple Sims)
You can disable and enable the cellular line and fix the text messages not showing up on the iPhone issue.
Step 1: OpenSettings> go toMobile data/Cellular data.
Step 2: Tap theSIM(which is not receiving messages).
Step 3: Turn off the toggle forTurn On This Line. After some timeenableit again.
Fix 3. Disable and Re-Enable iMessage
It is yet another trick that has worked for many users facing iPhone not receiving text message issues. One can disable iMessage and enable it again to troubleshoot the issue.
Step 1:Open theSettings appon the iPhone.
Step 2:Go toMessages> disable theiMessagetoggle.
Step 3:Restartyour device (optional). Now,enable iMessageagain.
Now, ask the person on the other side to send the text message again.
Fix 4. Ensure Hide Alerts Is Turned off
If you’re not receiving texts from one person, maybe you mistakenly turned off their notifications. To check and resolve that, follow the instructions below.
Step 1:OpenMessagesapp > go to theconversation.
Step 2: Tap thenameat the top.
Step 3: Here, ensure to toggle offHide Alertsif not already.
Fix 5. Reset Network Settings
If text messages are still not showing on your iPhone, reset the network settings on it. You can read our dedicated guide to learn theimplications of resettings network settings.
Step 1:Open theSettingsapp >General.
Step 2: Scroll down and tapTransfer or Reset iPhone.
Step 3: SelectReset> tapReset Network Settings.
Step 4: Enter thedevice passwordandconfirmto continue.
Notably, you may not receive text messages when your local carrier faces an outage. You can visitDowndetectorand search for your carrier. You can look for major outage spikes and user comments confirming the same.
In that case, there’s nothing you can do but wait for the carrier to fix server-side problems. Additionally, if none of the above steps worked for you, contact your carrier provider and complain about the issue. Hopefully, they can assist you with a solution.
FAQs
If you have blocked the person on your iPhone, you won’t receive text messages from them.
If the recipient hasenabled RCS(Rich Communication Services) on their Android phone, you may not receive text messages from them.
You can find your messages in the Filters menu. Your iPhone won’t show text messages if you are in the wrong category in the Messages app.
You can disable the iMessage function from the Messages settings and move from iMessage to SMS.
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Last updated on 25 July, 2024
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