5 Ways to Fix iPhone Showing Wrong Caller ID

Sodiq has written thousands of tutorials, guides, and explainers over the past 3 years to help people solve problems relating to Android, iOS, and Windows devices. He also enjoys reviewing consumer tech products (smartphones, smart home devices, etc.) and previously worked with GearBest in that capacity.

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Basic Fixes

Fix 1: Install the Latest App Updates

Updating all apps on your iPhone, includingthird-party messaging apps(e.g. WhatsApp, Telegram, Signal, etc.) removes their possible malfunction, showing a wrong caller ID. Here’s how to update all apps at once from the App Store.

Step 1:Open theApp Storeand tap yourprofile iconat the top right to open account settings.

Step 2:Swipe down to refresh the page and tapUpdate Allto install the latest app updates on your iPhone.

Fix 2: Check and Update Carrier Settings

Incorrect carrier settings on your iPhone often result in showing a wrong orno-caller ID. Head to iPhone settings to check and update it manually.

Step 1:Open iPhonesettings, selectGeneral, and tapAbout.

Step 2:Wait a few seconds to receive the carrier settings update popup and tapUpdate.

Note:If you don’t see a carrier settings update popup, your iPhone is updated to the latest version.

Fix 3: Restore Contacts From the iCloud

If your device suddenly starts showing the wrong caller ID, incorrect contact details are the underlying culprit. Use iCloud to restore contacts on your iPhone.

Step 1:VisitiCloudin the Safari browser, sign in, and scroll down to selectData Recovery.

Step 2:SelectRestore Contacts, pick your desired archive, and tapRestore.

Step 3:SelectRestorewhen prompted to confirm it.

Fix 4: Reset iPhone Settings

If restoring your contacts doesn’t resolve the wrong caller ID issue, reset all settings on your iPhone to restore its normal functioning.

Step 1:SelectGeneralunder iPhone Settings and tapTransfer or Reset iPhone.

Step 2:TapResetand selectReset All Settings. Enter your device passcode when prompted to confirm it.

Fix 5: Contact Carrier Support

If nothing works, I recommend contacting your carrier support team as their obsolete database can result in showing a wrong caller ID. Some carriers likeAT&TandVerizonalso permit updating your caller ID.

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Last updated on 15 July, 2024

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