5 Ways to Fix Mail App Not Receiving Emails on Mac

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Basic Fixes

Fix 1: Add Email Account Again

Try removing and re-adding your email account in the Mail app. This will download your chats again and sync them in the Mail app.

Go toSettings>Internet Accounts> select youremail account>removeandaddit again.

Fix 2: Disable Low Power Mode

Low Power Mode on Mac conserves battery life by limiting background app functions, including receiving email notifications. So, try disabling Low Power Mode if it is absolutely necessary.

OpenSettings>Battery> disableLow Power Mode.

Fix 3: Check Mail Rules

Some marketing companies might spam your inbox with too many emails. So, it’s natural to create email rules to avoid any promotional emails. Unfortunately, you might also miss relevant emails in the process. To fix that, revisit the Rules section and remove unnecessary ones.

Step 1:Open theMail appon your Mac > click onMailat the top-left corner > selectSettings.

Step 2:Click on theRulestab. Select a rule and click on theEditorRemovebutton to make changes.

Also Read:How to attach photos to the Mail app

Fix 4: Disable Focus Mode on Mac

Focus is Apple’s version of DND (Do Not Disturb) on Mac. When enabled, it suspends all app notifications and calls on Mac. You have two options: disable Focus or add Mail as an exception.

Step 1:SelectMac Control Centerat the top-right corner.

Step 2:DisableFocus tilefrom the menu.

You can also add Mail as an exception in Focus on Mac.

OpenSystem Settings> selectFocus> disable thecurrent Focus Mode.

Fix 5: Use Safe Mode

Safe Mode is a built-in tool for troubleshooting issues with the default apps installed on your Mac. The Mail app comes pre-installed, and if you continue facing the same issue, try booting your Mac in Safe Mode.

For Macs With Apple M-Series Chip

Step 1:Click on theApple logoat the top-left corner and selectShut Down.

Step 2:After your Mac shuts down, press and hold thePower buttontill you see two startup options.

Step 3:SelectMacintosh HDwhile holding theShift Keyand then selectContinue in Safe Mode.

For Macs With Intel Chip

Step 1:Click theApple logoat the top-left corner > selectRestart.

Step 2:As soon as your Mac restarts, press and hold theShift Key.

Step 3:Release the Shift Keyonce you see the login window.

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Last updated on 24 July, 2024

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