5 Ways to Fix Mail App Not Working on iPhone

Parth Shah is an evergreen freelance writer covering how-tos, app guides, comparisons, listicles, and troubleshooting guides on Android, iOS, Windows, Mac, and smart TV platforms. He has over five years of experience and has covered 1,500+ articles on GuidingTech and Android Police. In his free time, you will see him binge-watching Netflix shows, reading books, and traveling.

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Basic Fixes

Fix 1: Enable Mobile Service for the Mail App

Are you trying to fetch new emails on cellular data? You might not receive new emails if the mobile service toggle is disabled for the Mail app. Head to iPhone settings to enable it.

Open theSettingsapp, selectMobile Service, and scroll down to enable it for theMailapp.

Fix 2: Adjust Mail Fetch Settings

To avoid missing emails in the Mail app, you must push emails from the server when possible. If Push is unavailable for your email provider (e.g.Gmail), switch to Fetch and increase its frequency.

Step 1:Open iPhonesettings, selectMail, and tapAccounts.

Step 2:SelectFetch New Data, enablePush(if unavailable, pick Fetch) for your email account, and set the Fetch frequency toEvery 15 Minutes.

Fix 3: Correct Device Date and Time

If your iPhone has an incorrect date and time, the Mail app may fail to communicate with the server to show new emails.Correct your device date and timeand reopen the Mail app.

SelectGeneralunder iPhone Settings, tapDate & Time, and turn on the toggle forSet Automatically.

Fix 4: Disable Mail Privacy Protection

Mail Privacy Protectionsafeguards your privacyby hiding your IP address so email senders can’t track your online activity. However, an issue with it malfunctions the Mail app and halts fetching new emails. Disable it under Mail settings to restore its normal functioning.

Step 1:SelectMailunder iPhone Settings and tapPrivacy Protection.

Step 2:Disable theProtect Mail Activitytoggle.

Fix 5: Delete and Re-Add Your Account

Lastly, delete and re-add your email account to the Mail app to fix account authentication issues that are preventing you from viewing new emails.

Step 1:Open theSettingsapp, selectMail, and tapAccounts.

Step 2:Select your configured mail account and tapDelete Account. TapDelete Accountagain to confirm.

Step 3:To re-add it, selectAdd Accounton the previous page, pick your desired mail service, and type your credentials to log back in.

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Last updated on 15 July, 2024

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