5 Ways to Fix Snapchat Not Working on Wi-Fi

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Common Fixes

Fix 1: Disable Low Data Mode (iOS)

When low data mode is enabled, iOS restricts all background app activities tolimit Wi-Fi usage, creating refreshing issues with the Snapchat app. Turn it off to resolve the Snapchat not working issue.

Step 1:Open theSettingsapp > tapWi-Fi> select yourconnected network.

Step 2:Toggle offLow Data Mode.

Fix 2: Set Wi-Fi Connection as Unmetered (Android)

Android phones analyze the connected network to determine ifit is metered. If yes, the system limits the background activity, causing problems for apps like Snapchat. Set your Wi-Fi connection as unmetered to solve the issue.

Step 1:Open AndroidSettings> selectNetwork & internet> tapWi-Fi.

Step 2:Pick your connected network > selectWhether the Wi-Fi is metered by data> set it toTreat as unmetered.

Fix 3: Force Stop Snapchat

Force closing Snapchat refreshes the app to fix glitches causing issues in running it on Wi-Fi.

Swipe up from the bottom to switch apps on your Android or iOS device and slide up theSnapchat cardto force close it. Alternatively, head to AndroidSettings>Apps>Snapchat> tapForce stop.

Fix 4: Clear the Snapchat Cache

Corrupt cache files are a common underlying culprit behind Snapchat’s failure to work properly on Wi-Fi. Clear them manually to restore Snapchat access on Wi-Fi.

Step 1:Tap yourSnapchat avatarat the top left > select theGear iconto open settings.

Step 2:Scroll to the bottom and tapClear Cacheunder Account Actions. TapContinuewhen prompted to confirm your action.

Step 3:Additionally, open the Snapchat app settings on Android underSettings>Apps> selectStorage and cache> tapClear cache.

Fix 5: Reset Network Settings

If nothing works, reset the network settings on your smartphone to fix Snapchat not working on Wi-Fi.

On Android

Step 1:Open Androidsettings> searchReset> tapReset Wi-Fi, mobile network & Bluetooth.

Step 2:TapReset network> selectReset settings.

On iOS

Step 1:OpenGeneralsettings on your iPhone > selectTransfer or Reset iPhone.

Step 2:TapReset> selectReset Network Settings. Confirm by providing your device passcode.

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Last updated on 21 May, 2024

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