5 Ways to Fix Snapchat Support Code C14A Error

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What Does Snapchat’s Support Code: C14A Error Indicate?

When you see the C14A error while logging into Snapchat, it means that your login request can’t be completed at the moment. This can occur due to one of the following reasons:

Basic Fixes

Fix 1: Correct Device Date and Time

If your smartphone’s date and time are incorrect, it will cause issues authenticating your login request with the Snapchat server, throwing the C14A error. Correcting it manually should resolve the issue.

On Android

Step 1:Open theSettingsapp, selectSystem, and tapDate and time.

Step 2:Toggle onSet time automatically.

On iOS

Step 1:Open theSettingsapp, selectGeneral, and tapDate & Time.

Step 2:Enable the toggle forSet Automatically.

Fix 2: Force Close Snapchat and Reopen

Force-stopping Snapchat refreshes the app to fix existing glitches, creating the C14A error. Once the app is force-closed, wait a few seconds, and then reopen it.

Swipe up from the bottom screen to switch apps and slide up theSnapchat cardto force close it. Additionally, you can force close Snapchat on Android viaSettings>Apps>Snapchat>Force stop.

Fix 3: Unlock Your Snapchat Account

If Snapchat has locked your account, you will face the C14A support code error while trying to sign in. Unlock your account manually to restore normalcy.

Log into your account onSnapchatand selectUnlockto place an unlock request. Follow the on-screen instructions to regain account access.

Fix 4: Clear Cache and App Data (Android)

Obsolete and corrupt app data are common culprits behind most Snapchat login issues. Delete them manually on Android to resolve the Snapchat C14A error.

Step 1:Long-tap theSnapchat icon> selectApp info>Storage and cache.

Step 2:TapClear cache, followed byClear storageto remove all the Snapchat app data.

Fix 5: Offload Snapchat (iOS)

Unlike Android, iOS doesn’t allow clearing the app cache manually. Instead, you can offload and reinstall the Snapchat app to resolve the C14A Snapchat error on iOS.

Step 1:SelectGeneralunder iPhone settings and tapiPhone Storage.

Step 2:TapSnapchatand selectOffload App. Install it again from the Apple App Store.

Alternative: Use Snapchat Web

If nothing works and the error persists, access theSnapchat web interfaceto sign in and use Snapchat seamlessly.

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Last updated on 22 May, 2024

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