5 Ways to Fix Snapchat Voice Notes Not Working

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Fix 1: Check App Permissions

Snapchat requires access to your phone’s microphone to record Voice Notes. If you’ve previously denied Snapchat this permission, you can’t send voice messages. Here’s how to fix that.

On Android

Step 1:Long-press on theSnapchat app iconand tap theinfo iconfrom the menu. Then, go toPermissions.

Step 2:Tap onMicrophoneand selectAllow only while using the app.

On iPhone

Step 1:Open theSettingsapp on your iPhone and scroll down to tap onSnapchat.

Step 2:Turn on the toggle forMicrophone.

Fix 2: Enable Microphone Access From Privacy (Android)

If your phone runs Android 12 or higher, you need to review your privacy settings and ensure that microphone access isn’t disabled from there.

Step 1:Open theSettingsapp and go toSecurity and privacy.

Step 2:Tap onAdditional privacy controlsand enable the toggle forMicrophone access.

Step 3:Now,restartthe Snapchat app and try sending Voice Notes again.

Fix 3: Free Up Storage Space

The Snapchat app automatically downloads and saves any Voice Notes you receive. However, if there isn’t enough storage space to accommodate those voice messages, Snapchat will fail to play them.

You can quickly free up storage space on your phone by deleting large files or transferring some of your data to the cloud. This will help youfree up storage space on your AndroidoriPhonewithout deleting any apps.

Fix 4: Clear Snapchat Cache

Snapchat may malfunction on your phone due to outdated or corrupted cache data. If that’s the case,clearing the Snapchat app cacheshould fix the issue.

Step 1:OpenSnapchaton your phone and tap theprofile iconin the top left corner.

Step 2:Tap thegear iconin the top right corner to visit the settings menu.

Step 3:Scroll down to the Account Actions section and tap onClear Cache. SelectClearwhen prompted.

Fix 5: Update Snapchat and Check if Snapchat Is Down

Voice Notes may not be working on Snapchat due to a bug. Hence,updating Snapchat on your AndroidoriPhoneis a good idea if you haven’t done so already.

If nothing else works, there may be an issue on Snapchat’s end. Visit a website likeDowndetectorto see if others are experiencing similar problems. If there is an issue with the servers, you have no option but to wait for Snapchat to resolve it from their end. After that, Voice Notes should work again.

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Last updated on 04 April, 2024

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