5 Ways to Fix Unable to Connect to EA Servers on Windows

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Fix 1: Rule Out Issues With Your Account

To start, you need tocheck if your EA Play membership has expiredby signing into your EA account online.

Another reason why you may be unable to connect to EA servers is if your account is already being used on another device. To avoid conflicts, try logging out of your account on other devices and see if that helps.

Lastly, you need to verifyif EA has suspended or banned your accountfor violating the rules in the EA User Agreement. You can review your ban history byvisiting EA’s websiteand signing into your account.

Fix 2: Check the Server Status

Occasionally, EA servers may undergo periods of downtime or encounter temporary issues. When this happens, you could experience problems connecting to your EA games.

Different EA games run on different servers. So, if you’re encountering connection errors in a specific game, such as FIFA, Apex Legends, or Battlefield, you should visit that game’s page to see its server status. Here’s how.

Step 1:Open theEA help pagein a web browser on your computer.

Step 2:Select theHelp with a Gameoption.

Step 3:Type in the name of your game in the search box and select it.

Step 4:Click theServer Statusoption in the top right corner to check the server status for the PC. If the servers are functioning properly, the arrow will be pointing upward. Conversely, if the servers are offline, the arrow will point downward.

Fix 3: Enable Automatic Date and Time

Having yourWindows PC set to an incorrect date or timecan result in losing connection to EA servers. This can happen if you disable the automatic date and time feature on Windows. Here’s how to enable it.

Step 1:Press theWindows + Ikeyboard shortcut to open the Settings app. In theTime & languagetab, click onDate & time.

Step 2:Enable the toggle next toSet time automatically.

Fix 4: Use a Different DNS Server

Issues with the current DNS server can also trigger the “EA.com unable to connect” error on Windows. You can tryswitching to a different DNS serverto see if that improves the situation.

Step 1:Press theWindows + Rkeyboard shortcut to launch the Run dialog box. In the Open field, typencpa.cpl, and pressEnter.

Step 2:In the Network Connections window, right-click on your internet connection and selectProperties.

Step 3:Under Networking, double-click theInternet Protocol Version 4 (TCP/IPv4)option.

Step 4:SelectUse the following DNS server addresses. In the text fields next to the Preferred DNS Server and the Alternate DNS Server, enter8.8.8.8and8.8.4.4, respectively.

Step 5:Tick theValidate settings upon exitcheckbox and hitOK.

Fix 5: Reset TCP/IP

Your Windows PC relies on Transmission Control Protocol and Internet Protocol (or TCP/IP) to establish an internet connection and transmit digital data. However, issues with the TCP/IP stack can prevent your EA games from connecting to the servers, resulting in various errors. You can try resetting the TCP/IP stack using the command prompt to see if that helps.

Step 1:Right-click on theStart iconand selectTerminal (Admin)from the Power User menu.

Step 2:Run the following commands in the console and pressEnterafter each one:

Restart your PC and check if the issue is still there.

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Last updated on 25 July, 2024

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