5 Ways to Fix Videos Not Playing on Android TV

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Common Fixes

Fix 1: Force Stop and Reopen the App

Force closing and reopening the app refreshes it, fixing glitches leading to the videos not playing error on Android TV.

Step 1:Open Android TV settings (gear icon at the top right) and selectApps.

Step 2:ExpandSee all appsand select theappwith video playback issues.

Step 3:TapForce stop, wait a few seconds, and reopen the app.

Fix 2: Clear the Cache on Your Android TV

Corrupt and obsolete app caches often cause issues when using basic app services, such as playing a video on Android TV. Manually clearing all cached data should resolve the problem.

Step 1:Open Android TV Settings and navigate toDevice Preferences>Storage.

Step 2:SelectInternal shared storage> tapCached data.

Step 3:TapOKto remove all the Android TV cached data.

Fix 3: Check and Clear Android TV Storage

Issues in playing videos and abrupt app crashes are common when your Android TV is running low on storage. Reviewing internal storage to delete unnecessary apps should fix it.

Step 1:Access Android TV Settings and selectDevice Preferences.

Step 2:TapStorage> selectInternal shared storage.CheckAvailable Spaceand delete all unnecessary apps.

Fix 4: Sign out and Sign Back into the App

To fix video playback issues in a subscription-based streaming app such asNetflixorPrime Video, sign out and log back into your account. This should fix account issues preventing you from watching the video.

To sign out of Netflix on your Android TV, expand the left sidebar and selectGet Help. Scroll to the bottom and tapSign out.

Fix 5: Reset the Android TV

If nothing works, reset your Android TV to fix the video not playing error and restore normalcy.

Step 1:Open Android TV Settings, selectDevice Preferences, and scroll down to tapReset.

Step 2:TapResetto confirm your action.

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Last updated on 21 May, 2024

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