6 Ways to Fix Amazon Music App Not Working on Phone
Parth Shah is an evergreen freelance writer covering how-tos, app guides, comparisons, listicles, and troubleshooting guides on Android, iOS, Windows, Mac, and smart TV platforms. He has over five years of experience and has covered 1,500+ articles on GuidingTech and Android Police. In his free time, you will see him binge-watching Netflix shows, reading books, and traveling.
Paras is a staff writer and a published Author, creating engaging SEO-friendly articles that resonate well with readers. Additionally, he diligently updates existing explainers to keep you in the loop with the latest tips and features, helping you make the most of your devices. Over the past 3 years, Paras has been featured on GadgetsToUse, before finally helping the readers at Guiding Tech Media.
Common Fixes
Fix 1: Force Stop Amazon Music and Reopen
Force-stopping the Amazon Music app refreshes it, fixing existing glitches preventing you from opening it.
Swipe up from the bottom edge of your screen to switch apps and slide up theAmazon Musiccard to force stop it. Additionally, you can force close the Amazon Music app on Android viaSettings>Apps>Amazon Music>Force stop.
Fix 2: Sign Out and Sign into Amazon Music
Account authentication issues are a common reason the Amazon Music app does not work on your phone. Sign out and sign back in to restore normalcy.
On Android
Step 1:Open Amazon Music > tap theGear iconat the top-right > selectMusic Settings.
Step 2:Scroll to the bottom and tapSign Out. Re-enter your account credentials to log in.
On iOS
Step 1:Open Amazon Music > tap theGear iconat the top right > selectSettings.
Step 2:Scroll to the bottom and tapSign Out. SelectSign inand enter your Amazon account credentials to sign back in.
Fix 3: Disable Data Saver or Low Data Mode
An activeData Saveror Low Data mode restricts data consumption on your phone, preventing Amazon Music from functioning correctly. Disable it to resume streaming music without errors.
On Android:Open the Settings app > tapNetwork & internet> selectData Saver> turn off its toggle.
On iOS:Open iPhoneSettings> tapWi-FiorMobile Service> select your network connection > toggle off theLow Data Mode.
Fix 4: Switch the Streaming Quality
If you’re running Amazon Music on a slow or intermittent network connection, you might run into playback errors. Switch the music streaming quality manually to play songs without hiccups.
Step 1:Open Amazon Music > tap theGear iconat the top right > selectMusic Settings.
Step 2:Scroll down and selectStreaming Qualityunder Playback settings.
Step 3:Switch the existing streaming quality settings to resume playing music.
Fix 5: Turn off Sleep Timer in Amazon Music
If Amazon Music automatically stops playing songs after a certain duration, itsSleep Timerfeature might be active. Head to the app settings to turn it off.
Open MusicSettingsin the Amazon Music app (check the steps above) > scroll to the bottom > toggle offSleep Timerunder the Timers section.
Fix 6: Clear the Amazon Music Cache and App Data (Android)
Lastly, Amazon Music may fail to work on your phone if its app data or cache files are corrupt. Open Android Settings to clear them manually.
Step 1:Long-tap theAmazon Musicapp > tap onApp info> selectStorage and cache.
Step 2:TapClear cache, followed by theClear storagebutton.
Was this helpful?
Last updated on 22 May, 2024
Leave a ReplyCancel reply
Your email address will not be published.Required fields are marked*
Name*
Email*
Comment*
Δ
Read Next
The article above may contain affiliate links which help support Guiding Tech. The content remains unbiased and authentic and will never affect our editorial integrity.
More in Android
How to Use Clipboard on Samsung Galaxy Phones
5 Ways to Fix Sync Is Currently Experiencing Problems on Android
JOIN THE NEWSLETTER
Get Guiding Tech articles delivered to your inbox.
© 2024 Guiding Tech Media. All Rights Reserved.
