6 Ways to Fix Download Issues on Netflix

Namrata Gogoi is an author covering Buying Guides and device-related tips and tricks. She loves learning and writing about gadgets and accessories that are functional, innovative, and have a positive impact on people’s lives. Since 2016, she has covered smartphones, computer accessories, household electric appliances, and any product that helps bring convenience to one’s life. Previously, she worked as an IT Analyst at TCS but found her calling at Guiding Tech.

Sumukh has a knack for simplifying tech for the masses and helping consumers pick the right gadgets with his in-depth insights and reviews. He decided to hide his engineering degree in the closet to pursue his passion for writing. Over the past 6 years, he has contributed with guides, reviews, and detailed opinions to notable publications like TechPP and XDA-Developers – before donning the Editor hat at Guiding Tech Media.

1. How to Remove Netflix’s Too Many Devices Error

The ‘Too Many Devices’ error occurs when you have downloaded titles on multiple devices or profiles. Netflix allows video downloads to one device per account.

To remove this error, delete the older stuff from your other devices. To do so, tap on the Exclamation icon next to a downloaded title and select Delete Download.

2. Downloaded Titles Showing Expired Tag

Downloaded shows do not stay on your phone forever. Some titles are available for offline viewing for only a few weeks. Naturally, when a show passes the stipulated time, the Expired tag will appear next to the content’s thumbnail.

Though many titles let you renew the download easily, it isn’t the case for all. Some studios allow only a fixed number of downloads. If in any case, you can’t do so, the only solution is to stream it online.

3. Yearly Download Limit Error

This error is related to the one above. As we mentioned earlier, some content rights holders allow a fixed number of downloads for their creations. In this case, makers restricted the number of downloads per year.

Again, there is no workable solution to this error except to wait a few months or stream it online.

4. Netflix Downloads Not Showing Up/Disappeared

If your downloaded TV shows start disappearing, the Smart Downloads feature may be enabled. This feature deletes the episode you’ve watched only to replace it with the next one.

I was puzzled the first time it happened to me. Tap on yourprofile icon, go toSettings, and disableSmart Downloadsto prevent this from happening.

5. Netflix Downloads Showing Unavailable

This error occurs mostly with old downloaded files. If you haven’t watched any of the downloaded content, you’ll see the Unavailable error.

Thankfully, you can solve that too easily. Just tap on theDownload Againbutton. The usual rule applies — restart the app if the download doesn’t resume.

6. Titles Not Downloading

Sometimes, downloads do not initiate even when you tap on the Download button multiple times, and they do not resume after tapping on the Renew button.

In such a scenario, a wise thing to do is to restart the app and start the process from scratch. It’s also worth checking if you have free storage on your phone since downloaded shows/movies consume offline storage.

If you’ve tried all solutions but still have issues downloading on Netflix, clearing the cache and data of the app might be a good idea.

Step 1:Open theSettingsapp on your smartphone and tap onApps.

Step 2:Scroll through the apps list and tap onNetflix.

Step 3:Select theStorageoption. Then, tap onClear cache, followed byClear data.

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Last updated on 09 May, 2024

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