6 Ways to Fix Failed to Load Web Page Error in Steam for Windows

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Fix 1: Terminate Steam Processes and Reopen the App

The “Failed to load web page” error in Steam can occur if one of the app processes is experiencing issues. You can try ending all the Steam processes and reopening the app to fix the issue.

Press theCtrl + Shift + Escapekeyboard shortcut to open the Task Manager. On theProcessestab, right-click onSteamand selectEnd task.

Reopen the Steam app and see if it loads fine.

Fix 2: Allow Steam Through Firewall

Another reason why Steam may not load pages is if the Windows Firewall is blocking its connection to the internet. To fix this, you will need to allow Steam to run through the Windows Firewall by following the steps below.

Step 1:Press theWindows + Skeyboard shortcut to open Windows search menu. Type inallow an app through Windows Firewalland pressEnter.

Step 2:Click theChange settingsbutton.

Step 3:LocateSteamon the list and select thePrivateandPubliccheckboxes next to it. Then, clickOK.

Fix 3: Delete Steam Browser Data

Outdated or corrupt cache and cookies in the Steam’s built-in browser could also lead to the “Failed to load web page” error. If that’s the case, clearing the Steam browser data should help. Here’s how to do that.

Step 1:Open Steam on your PC. Click theSteammenu in the top left corner and selectSettings.

Step 2:Select the InGametab from the left pane and click theDeletebutton next to “Delete Web Browser Data.”

Fix 4: Flush DNS Cache

DNS (or Domain Name System) cache on your PC shortens the time it takes to fetch the IP address of a particular URL, effectively improving the page loading experience. However, if the DNS cache becomes old or corrupt, it might cause issues. To fix this, you will need toflush the DNS cache on Windows.

Step 1:Right-click on theStart iconand selectTerminal (Admin)from the list.

Step 2:Typeipconfig /flushdnsin the console and hitEnter.

Restart your PC after this and check if Steam still shows the error.

Fix 5: Change the DNS Server

Steam may be unable to load web pages if you use the default DNS server that your internet service provides. To overrule this possibility, try switching to a different DNS server on Windows and see if that helps.

Step 1:Press theWindows + Rkeyboard shortcut to open the Run dialog box. In theOpenfield, typencpa.cpl, and pressEnter.

Step 2:In the Network Connections window, right-click on your internet connection and selectProperties.

Step 3:Double-click theInternet Protocol Version 4 (TCP/IPv4)option.

Step 4:Select theUse the following DNS server addressesoption. In the text fields next to the Preferred DNS Server and the Alternate DNS Server, enter8.8.8.8in the Preferred DNS server and8.8.4.4in the Alternate DNS server sections.

Step 5:Tick theValidate settings upon exitcheckbox and clickOK.

Fix 6: Reinstall Steam

Lastly, if none of the above fixes work, consider uninstalling Steam and reinstalling it. This should clear any problematic app data and get Steam running again.

Step 1:Right-click on theStart iconand selectInstalled appsfrom the list.

Step 2:Locate the Steam app on the list, click thethree-dot menuicon next to it, and selectUninstall.

After completing the above steps,download and install the Steam appagain. Following this, you should not see any errors.

6 Ways to Fix Failed to Load Web Page Error in Steam for Windows

6 Ways to Fix Failed to Load Web Page Error in Steam for Windows

Fix 1: Terminate Steam Processes and Reopen the App

Fix 2: Allow Steam Through Firewall

Fix 3: Delete Steam Browser Data

Fix 4: Flush DNS Cache

Fix 5: Change the DNS Server

Fix 6: Reinstall Steam

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6 Ways to Fix Failed to Load Web Page Error in Steam for Windows#

Fix 1: Terminate Steam Processes and Reopen the App#

Fix 2: Allow Steam Through Firewall#

Fix 3: Delete Steam Browser Data#

Fix 4: Flush DNS Cache#

Fix 5: Change the DNS Server#

Fix 6: Reinstall Steam#

Was this helpful?#

Leave a ReplyCancel reply#

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More in Windows#

How to Use PowerPoint Speak to Read Your Presentation Text#

5 Fixes for “Unspecified Error” When Copying Files or Folders in Windows#

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6 Ways to Fix Failed to Load Web Page Error in Steam for Windows

Fix 1: Terminate Steam Processes and Reopen the App

Fix 2: Allow Steam Through Firewall

Fix 3: Delete Steam Browser Data

Fix 4: Flush DNS Cache

Fix 5: Change the DNS Server

Fix 6: Reinstall Steam

Was this helpful?

Leave a ReplyCancel reply

Read Next

More in Windows

How to Use PowerPoint Speak to Read Your Presentation Text

5 Fixes for “Unspecified Error” When Copying Files or Folders in Windows

JOIN THE NEWSLETTER