6 Ways to Fix Google Play Store Has Stopped Error on Android

Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.

Paras is a staff writer and a published Author, creating engaging SEO-friendly articles that resonate well with readers. Additionally, he diligently updates existing explainers to keep you in the loop with the latest tips and features, helping you make the most of your devices. Over the past 3 years, Paras has been featured on GadgetsToUse, before finally helping the readers at Guiding Tech Media.

Common Fixes

Fix 1: Force Stop Google Play Store

Force closing the Google Play Store app fixes existing glitches, causing it to crash abruptly.

Step 1:Long-tap the Google Play Store icon > selectApp info.

Step 2:TapForce stop, wait a few seconds, and reopen the app.

Fix 2: Clear Cache and Data for Google Play Store and Google Play Services

Obsolete or corrupt app data is a common culprit behind Google Play Store stopping randomly on Android. Clear Google Play Store and Google Play Services cache and app data manually to fix it.

Note:Google Play Store might require account authentication after clearing the listed app data.

Step 1:Long-tap the Google Play Store icon to open App info > selectStorage and cache> tapClear cache, followed byClear storage.

Step 2:Head toSettings>Appsto locate Google Play services > selectStorage and cache> tapClear cacheandClear storage.

Fix 3: Uninstall Google Play Store and Google Play Services Updates

Uninstalling Google Play Store andGoogle Play Services updatesrestores them to their factory versions, fixing issues that cause the “Google Play Store has stopped” error.

Step 1:Open the Google Play Store app info (check the steps above), select thethree vertical dotsat the top right, and tapUninstall updates.

Step 2:Open Google Play services under Installed apps > tap thethree vertical dotsmenu at the top right > selectUninstall updates.

Fix 4: Check for Google Play System Update

If Google Play Store stops frequently on your Android device, check andinstall new updatesfrom the device settings.

Step 1:Open the Settings app > tapSecurity> selectGoogle Play system update.

Step 2:TapCheck for updateat the bottom right > install available Google Play system updates.

Fix 5: Remove and Add Your Google Account

Deleting andadding your Google accountis another nifty trick to solve Google Play Store app issues on Android phones.

Step 1:Open Androidsettings> selectAccounts> your Google account.

Step 2:SelectRemove account> follow the on-screen instructions to delete it.

Step 3:Re-add your Google account usingAdd accountunder the Accounts sections.

Fix 6: Factory Reset Your Android Phone

If nothing works, reset your Android device to factory defaults using its Factory Reset option.

Note:Back up all your device data before performing a factory reset.

Step 1:Open theSettingsapp > selectSystem> tapReset options.

Step 2:SelectErase all data (factory reset)> tapErase all dataat the bottom right to confirm your action.

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Last updated on 21 May, 2024

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