6 Ways to Fix Google Play Store Not Opening on Android

Parth Shah is an evergreen freelance writer covering how-tos, app guides, comparisons, listicles, and troubleshooting guides on Android, iOS, Windows, Mac, and smart TV platforms. He has over five years of experience and has covered 1,500+ articles on GuidingTech and Android Police. In his free time, you will see him binge-watching Netflix shows, reading books, and traveling.

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Basic Fixes

Fix 1: Clear Google Play Store and Google Play Services Cache and App Data

Corrupt cache and excessive app data are common underlying culprits behind the Google Play Store not opening on Android. Clear them manually for Google Play Store andGoogle Play Servicesto fix it.

Step 1:Open the Settings app, selectApps, and searchGoogle Play.

Step 2:TapGoogle Play Storein the search results and selectStorage and Cache.

Step 3:SelectClear cache, followed byClear storage.

Step 4:Similarly, openGoogle Play servicesand selectStorage and cache.

Step 5:TapClear cache, followed byClear storage.

Fix 2: Uninstall and Reinstall Google Play Store Updates

A buggy Google Play Store update can prevent you from opening the app. Uninstall its previous update manually and reinstall the latest to restore its normal functioning.

Step 1:Long-tap theGoogle Play Store icon> tap onApp info> select thethree-dot menuat the top-right >Uninstall updates.

Step 2:To update the Google Play Store, open the app, tap youraccount profileat the top right, and selectSettings.

Step 3:ExpandAboutand tapUpdate Play Storeto install new updates.

Fix 3: Disable and Enable the Google Play Store

If clearing the Play Store updates doesn’t work, disable and enable Google Play Store from Android Settings to reset it to factory defaults.

Step 1:Long-tap thePlay Store icon> tapApp info>Disable.

Step 2:Wait a few seconds and tapEnableto re-activate it.

Fix 4: Check for Google Play System Update

Updating the Google Play System fixes security issues and enhances its core components. If it’s outdated, the Google Play Store might fail to open on Android. Head to Android Settings to check and update it.

Step 1:Open theSettingsapp > selectSecurity> tapGoogle Play system update.

Step 2:TapCheck for updateto install available updates.

Fix 5: Remove and Add Your Google Account

If the Google Play Store still doesn’t open on your phone, it might be due to incorrect Google account configuration. Try removing andre-adding your Google accountto resolve the issue.

Step 1:Open Android Settings, selectAccounts, and tap yourGoogle account.

Step 2:TapRemove accountand follow the on-screen instructions to remove it.

Step 3:Next, selectAdd accountunder Settings > Accounts, tapGoogle, and type youraccount credentialsto sign in and re-add it.

Fix 6: Factory Reset Your Android Phone

If nothing works,reset your Android phoneto factory defaults, fixing all Google Play Store issues at once.

Note:Back up your device data before performing a factory reset.

Step 1:OpenSystemunder Android Settings > selectReset options.

Step 2:TapErase all data (factory reset), and confirm it by selectingErase all dataat the bottom right.

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Last updated on 12 July, 2024

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