6 Ways to Fix Microsoft Teams App Not Working on Android

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

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Basic Fixes

Fix 1: Check Permissions for the Teams App

Microsoft Teams app requires a fewpermissions to function properly on your Android.

Step 1:Long-press on theTeams app iconand tap theApp infoicon. Go toPermissions.

Step 2:Allowpermissions for all the necessary components.

Fix 2: Disable Reduce Data Usage

Microsoft Teams app has a data saver feature thatlimits the amount of data the app usesduring video calls and meetings. If you experience connection issues during calls, disable this feature.

Step 1:Open the Microsoft Teams app and tap on yourprofile pictureat the top-left corner. SelectSettings.

Step 2:Tap onData and Storage>Reduce data usage>Neverfrom the following menu.

Fix 3: Clear Temporary Files

Accumulated temporary files can sometimes prevent the app from loading swiftly and affect its performance. Here’s how toclear temporary filesstored in the Teams app.

Step 1:In the Microsoft Teams app, tap on yourprofile pictureat the top-left corner and selectSettings. Go toData and Storage.

Step 2:Under Storage, tap onClear temporary files.

Fix 4: Uninstall Microsoft Authenticator

The Microsoft Teams app may occasionally prevent you from signing in by throwing various errors. What’s odd is that this error affects those using Microsoft Authenticator on their phones. Severalpeople on the Microsoft forumsmanaged to fix such login issues by uninstalling the Microsoft Authenticator app from their phones.

Fix 5: Fix Reset App Database

If the Teams app is still not working properly on your Android, reset the app’s database by following the steps below.

Step 1:In the Microsoft Teams app, tap on yourprofile pictureat the top-left corner and selectSettings.

Step 2:Go toData and Storage. SelectReset databasefrom the following screen.

Fix 6: Leave Teams Insider Program

If you’ve enrolled in theMicrosoft Teams Insider programto get early access to new features, you may occasionally run into problems.

Step 1:Open theSettings menuin the Teams app and tap on theTeams Insider program.

Step 2:Tap theleave the Teams Insider programlink and selectRestart Appwhen prompted.

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Last updated on 04 April, 2024

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