6 Ways to Fix WhatsApp Not Responding on Android

Parth Shah is an evergreen freelance writer covering how-tos, app guides, comparisons, listicles, and troubleshooting guides on Android, iOS, Windows, Mac, and smart TV platforms. He has over five years of experience and has covered 1,500+ articles on GuidingTech and Android Police. In his free time, you will see him binge-watching Netflix shows, reading books, and traveling.

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Basic Fixes

Fix 1: Clear WhatsApp Cache and App Data

Corrupt cache and app data are common underlying culprits behind WhatsApp not responding on Android. Clear them manually from the app’s settings.

Note:Back up all your conversations from WhatsApp Settings > Chats > Chat backup before clearing its app data.

Step 1:Long-tap theWhatsApp icon> openApp info> selectStorage and cache.

Step 2:Tap onClear cache>Clear storage.

Fix 2: Allow Necessary Permissions

If WhatsApp lacks the required permissions to run on Android, it may fail to respond or function properly. Open its App info settings and enable all the necessary permissions.

Step 1:Long-tap theWhatsApp icon> select thei icon> tap onPermissions.

Step 2:ReviewNot Allowedpermissions and set Notifications, Camera, Contacts, Microphone, Music and audio, Phone, Photos, and videos toAlways allow all.

Fix 3: Reset App Preferences

Besides missing permissions, WhatsApp may fail to respond if you’ve configured app settings incorrectly on your Android device. Head to system app settings toreset app preferencesmanually.

Step 1:Open theSettingsapp > selectSystem> tap onReset options.

Step 2:SelectReset app preferences> tap onResetto confirm your action.

Fix 4: Provide Unrestricted Data Usage to WhatsApp

An active Data Saver mode on your Android device can hamper internet connectivity for installed apps like WhatsApp bylimiting mobile data. Enable unrestricted data usage for WhatsApp to avoid the situation.

Open the WhatsAppApp info menu> selectMobile data and Wi-Fi> toggle onUnrestricted data usage.

Fix 5: Exclude WhatsApp From Screen Time

Did the WhatsApp icon suddenly turn grey on your home screen? It happens when you’ve breached itsscreen time limit. Open the Android screen time settings to disable it.

Step 1:Open Androidsettings> selectApps> tapScreen time.

Step 2:SelectWhatsApp> tap on theDelete iconnext to App Timer to remove it.

Fix 6: Reset All Network Settings

Lastly, reset all network settings on your Android phone to delete incorrect network configurations that prevent WhatsApp from functioning accurately.

Step 1:SelectSystemunder Android settings > tap onReset options.

Step 2:Tap onReset Wi-Fi, mobile network & Bluetooth> selectReset settingsto restore defaults.

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Last updated on 11 July, 2024

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