6 Ways to Fix Your Connection Was Interrupted Error on Chrome

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Try Basic Fixes

Fix 1: Flush DNS cache

A DNS cache is a temporary database stored on your PC that includes your recent visits to websites and domains. If this data has become corrupt, you may get the connection interrupted error in Google Chrome. You can try clearing the existing DNS cache to see if that helps.

Step 1:Right-click on theStart iconand selectTerminal (Admin)from the list.

Step 2:In the console, type the command shown below and pressEnter.

Fix 2: Reset the Internet Protocol

Internet Protocol (or TCP/IP) is a core component that helps Windows connect to the internet. Naturally, if there’s an issue with it, Chrome will have trouble loading web pages. To fix this, you can try resetting TCP/IP on Windows using these steps:

Step 1:Right-click on theStart iconand selectTerminal (Admin)from the list.

Step 2:Run the following commands one by one and pressEnterafter each.

Fix 3: Clear Browsing Data

Google Chrome, like any other browser, accumulates cache and cookies as you continue to use it. Sometimes, this cache data can overwhelm Chrome and disrupt browser processes. You can try purging the existing browsing data to see if that helps.

Step 1:Launch Chrome and press theCtrl + Shift + Deletekeyboard shortcut to open the Clear Browsing Data panel.

Step 2:Use the Time range option to selectAll timefrom the drop-down menu. Tick the checkboxes that readCookies and other site dataandCached images and files. Then, click theClear databutton.

Fix 4: Change the DNS Server

At times, using the ISP’s default DNS server could also result in the “Your connection was interrupted” error in Chrome. If that’s the case, switching to a more reliable DNS server like Google’s will help.

Step 1:Press theWindows key + Rkeyboard shortcut to open the Run dialog box. Type inncpa.cpland hitEnter.

Step 2:In the Network Connection window, right-click on your internet connection and selectProperties.

Step 3:Double-click on theInternet Protocol Version 4 (TCP/IPV4)option to open its properties.

Step 4:SelectUse the following DNS server addresses. In the text fields next to the Preferred DNS Server and the Alternate DNS Server, enter8.8.8.8and8.8.4.4, respectively.

Fix 5: Update Network Adapters

If you’re facing similarconnection issues in other appsand browsers, the network drivers on your PC may be old or corrupt. In that case, updating the drivers should help.

Step 1:Click the search icon from the taskbar, type indevice managerand select the first result that appears.

Step 2:Find and expand theNetwork adapters. Right-click on the network driver and selectUpdate driver. Then, follow the on-screen prompts to finish updating the driver.

Fix 6: Reset Google Chrome

If you’re still bothered by the connection issues in Chrome, you can consider resetting the browser. Note that this will remove all extensions, cache, and browser preferences.

Step 1:Open Google Chrome, typechrome://settings/resetin the address bar and pressEnter. Then, click onRestore settings to their original defaults.

Step 2:Click theReset settingsbutton to confirm.

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Last updated on 23 July, 2024

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