6 Ways to Get Rid of “Chrome Didn’t Shut Down Correctly” Message
Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.
Fix 1: Use the Restore Option
One of the most straightforward ways to stop Google Chrome from showing this pop-up is torestore tabs from your previous session. Click theRestorebutton to allow Chrome to reopen tabs. Following this, the browser should not display this pop-up unless it closes abruptly again.
Fix 2: Allow Chrome to Run in the Background
Another reason Google Chrome might keep asking you to restore tabs is if you have prevented the browser from running in the background. Here’s how to change that.
Step 1:Open Google Chrome, click thethree-dot menu iconat the top-right corner and selectSettings.
Step 2:SelectSystemfrom the left pane. Then, enable the toggle forContinue running background apps when Google Chrome is closed.
Fix 3: Clear Browsing Data
Clearing old Chrome cache and cookiesis an effective way to fix most browser-related issues, including this one.
Step 1: PressCtrl + Shift + Deletetogether on your keyboard to access the Clear browsing data panel.
Step 2: SelectAll timein the Time range menu. Then, check the boxes forCookies and other site dataandCached images and files.
Step 3: Click onClear data.
Fix 4: Rename the Default Folder
Chrome’s Default folder in Windows stores your profile’s data, including browsing history, bookmarks, saved passwords, and other settings. If there is a problem with this data, Google Chrome may display these annoying pop-ups.
To avoid this, try renaming Chrome’s default folder to something else. This will force the browser to recreate the folder from scratch, fixing any problems.
Step 1:Close Google Chrome on your PC. Press theWindows key + Eto open File Explorer and head to the following folder:
Note:Replace[YourUsername]in the above command with your username.
Step 2:Locate and select theDefaultfolder. PressF2on your keyboard and rename the folder toDefault.oldor something else.
Fix 5: Modify Chrome’s Preferences File
If renaming the Default folder proves ineffective, you can modify the browser’s Preferences file to disable the “Chrome didn’t shut down correctly” pop-up. Here are the steps to follow.
Step 1:Press theWindows key + Eto open File Explorer and navigate to the following folder.
Note:Replace[YourUsername]in the above command with your actual username.
Step 2:Right-click on thePreferencesfile and selectOpen with.
Step 3:SelectNotepadand click onJust once.
Step 4:In the Notepad window, press theCtrl + Fkeyboard shortcut to access the Find tool. Then, typeexit_typein the text box and pressEnter.
Step 5:Change exit_type value fromCrashedtoNormal.
Step 6:Click theFilemenu at the top and selectSave.
Fix 6: Reset Google Chrome
If you still see the “Chrome didn’t shut down correctly” pop-up, consider resetting the browser on your PC. This will remove your custom settings, bookmarks, and browser extensions, resolving any issues.
Step 1:Open Google Chrome on your computer. Click thethree-dot menu iconat the top right corner and selectSettings.
Step 2:Use the left pane to navigate to theReset settingstab. Then, click onRestore settings to their original defaults.
Step 3:Click onReset settingsto confirm.
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Last updated on 08 May, 2024
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