7 Fixes for Wi-Fi Login Page Not Showing Up on Mac and Windows

Sumukh has a knack for simplifying tech for the masses and helping consumers pick the right gadgets with his in-depth insights and reviews. He decided to hide his engineering degree in the closet to pursue his passion for writing. Over the past 6 years, he has contributed with guides, reviews, and detailed opinions to notable publications like TechPP and XDA-Developers – before donning the Editor hat at Guiding Tech Media.

Fix 1: Forget the Network and Reconnect to It

Try forgetting the network so you can reconnect to it. This way, you’re establishing a fresh connection which may trigger the login page. Here’s how to do it.

On Mac

Step 1:Click on theWi-Fiicon in the menu bar at the top. This will bring up the Wi-Fi options.

Step 2:SelectNetwork Preferences.

Step 3:Click on theAdvancedoption. You will now see a new window.

Step 4:Now, select the network you want to forget and click on the ‘–‘ (remove) icon below it.

On Windows

Step 1:Click on theSearchicon in the taskbar and look forSettings. Click on the app to open it.

Step 2:Navigate toNetwork & internet.

Step 3:Select theWi-Fioption. This will bring up detailed settings related to your network.

Step 4:Now, click onManage known networks.

Step 5:Hit theForgetbutton next to the Wi-Fi network.

Fix 2: Disable Auto-Join for the Wi-Fi Network

If your computer automatically connects to a Wi-Fi network you’ve already used in the past, chances are that the captive portal login page may not load. So, disable the Auto-Join toggle to ensure you manually connect to the network and trigger the guest Wi-Fi login page.

First, connect to the network on your Mac or PC. Then, perform the following steps.

On Mac

Step 1:Click on theWi-Fiicon in the menu bar at the top. This will bring up the Wi-Fi options.

Step 2:SelectNetwork Preferences.

Step 3:You will see several options listed under the Wi-Fi network. Uncheck the tickbox next toAutomatically join this network.

Step 4:Now, forget the Wi-Fi network and reconnect to it by following the steps mentioned above.

On Windows

Step 1:Click on theSearchicon in the taskbar and look forSettings. Click on the app to open it.

Step 2:Navigate toNetwork & internet.

Step 3:Select theWi-Fioption. This will bring up detailed settings related to your network.

Step 4:Now, click on theWi-Fi networkyou’re connected to.

Step 5:Uncheck the tickbox next toConnect automatically when in range.

Fix 3: Clear DNS Cache

Clearing the DNS cache is a solution that has helped several people solve the Wi-Fi login page not showing up issue, especially on a Mac. If you’re wondering how to force the Wi-Fi login page, this is a good way. Here’s how to do it.

On Mac

Step 1:OpenSpotlight searchby pressing theCommand + Space Barkeys. Enterterminaland press theEnterkey.

Step 2:In the terminal window, typesudo killall -HUP mDNSResponderand hit theEnterkey.

Step 3:You will now be asked to enter yourMac’s password. Input your password and hit theenterkey once again.

Your DNS cache will now be flushed.

On Windows

Step 1:Click on theSearchicon in the taskbar and look forcmd. Click on the app to open it.

Step 2:Typeipconfig /flushdnsand hit theEnterkey.

Fix 4: Remove Other DNS

You may be using a public DNS or Cloudflare’s popular1.1.1.1DNS to speed up your internet connection. While it is indeed effective, it can prevent the triggering of the Wi-Fi login page when you connect to a new network. If your hotel Wi-Fi login page is not showing up, here’s how you can remove other DNS from your computer.

On Mac

Step 1:Click on theWi-Fiicon in the menu bar at the top. This will bring up the Wi-Fi options.

Step 2:SelectNetwork Preferences.

Step 3:Click on theAdvancedoption. A new window will be displayed.

Step 4:Navigate to theDNSsection at the top.

Step 5:Select aDNS serverthat you’ve added. Click on the ‘–‘ (remove) button at the bottom.

Step 6:Now, click onOKto save changes.

On Windows

Step 1:Click on theSearchicon in the taskbar and look forSettings. Click on the app to open it.

Step 2:Navigate toNetwork & internet.

Step 3:SelectProperties. Your network properties will be displayed here.

Step 4:Scroll down to theDNS server assignment. Click on theEditbutton.

Step 5:Click on thedrop-down menuat the top. SelectAutomatic (DHCP).

Step 6: Savethe changes and you’re good to go.

Fix 5: Use the Default Browser

If you’re using a Mac, try launching Safari instead of Chrome or Firefox once you connect to a public network. On Windows, launch Microsoft Edge instead of a different browser. Sometimes, a simple action like this can trigger the login page.

Fix 6: Turn Off VPN

Oftentimes, aVPNmay interfere with your computer’s ability to connect to a Wi-Fi network. Since a VPN changes your location, the Wi-Fi network may not show you the login page. If you’re using a VPN on your computer, turn it off before trying to connect to the public Wi-Fi network.

Fix 7: Open the Router’s Default Page

Every router has a default page that can be addressed by entering the IP address of the router in the address bar. Accessing this page will automatically direct you to the captive portal login page where you can enter your details to log in to the Wi-FI network. While this method may not work every time and depends on the make of the router, there’s no harm in giving it a shot.

Open thebrowseron your computer. In the address bar, type in192.168.1.1or192.168.0.1and hit theenterkey.

This is the default IP address of most routers generally. If the address hasn’t changed, this should lead you to the login page.

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Last updated on 30 August, 2024

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