7 Ways to Fix Outlook Not Responding When Trying to Print

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Try Basic Fixes:

Fix 1. Check the Default Printer

Sometimes, we select a printer and wait to realize it isn’t the default printer. Windows Settings can quickly fix this, or you can manually select the printer whenever you print.

Step 1:PressWindows + Ito open Settings.

Step 2:SelectBluetooth & devicesfrom the sidebar. SelectPrinters & scannersfrom the right pane.

Step 3:Find the connected printer from the list and click on it.

Step 4:Select theSet as defaultbutton from the following menu. OpenOutlookand try to print the attachment again.

Fix 2. Save the Document and Print It From File Manager

If Outlook still gives youtrouble printingan attachment, you can save the document locally on the PC and print it.

Step 1:Download theattachmentfrom Outlook or choose theSave asoption, and save it on your PC.

Step 2:Use the File Manager to find the document and double-click to launch it in the Microsoft Edge browser or any PDF app.

Step 3:Look for aprinter iconand use it to print the document.

Fix 3. Run Printer Troubleshooter

A built-in Windows troubleshooter can reset some printer parameters, which can help you start printing again.

Step 1:Open theGetHelp Appusing the Start menu.

Step 2:Typeprinter troubleshootingin the text box, showing you thePrinter troubleshooter.

Step 3:Launch thewizardand let it complete the process. Once done, open the Outlook app again and try printing a document.

Fix 4. Uninstall Printer Drivers

At times, corrupt or outdated printer drivers can lead to such issues. You can reinstall printer drivers and try your luck again.

Step 1:Right-click theWindows keyand open theDevice Managerfrom the menu.

Step 2:Scroll down and expand thePrint queueslisting.

Step 3:Right-click on theprinterwith which you have the issue and selectUninstalldevice from the context menu. This will also Uninstall the driver.

Alternatively, follow this guide toremove the printer and uninstall the driver.

Step 4.Confirmyour decision andrestartthe PC. Once you log into your account, Windows will install the default driver for the driver. Check if you can print from Outlook.

Fix 5. Wait for Emails to Download Completely

If an email contains too many elements, such as images from external sources or linked documents, and you start printing as soon as it arrives, it might cause an issue.

It’s best to wait for the download to complete; you can see no broken images, etc. For such emails, it’s best to wait for the download to be complete and then print it.

Fix 6. Troubleshoot Outlook Com-Addins And Extensions

Some Com-Addins and extensions can interfere with the print experience. It would be best to remove and disable them and troubleshoot.

Step 1:Open theRun promptusing Win + R, typeOutlook /safe, and pressEnter.

Step 2:Once Outlook launches, check if you can print. If it works, check which extension is causing the problem.

Step 3:LaunchOutlookthe usual way > go toFile>Options> click onAdd-ins.

Step 4:Click theGo buttonnext to COM Add-ins to open a list of installedAddons and extensions.

Step 5:Select the one touninstallfrom the checked list and click theRemovebutton. Once you’ve done this, try to print. Repeat the steps until you find the one causing the issue.

Fix 7. Delete the OutlPrnt file (Print Settings)

The OutlPrnt file stores printer settings. If the file becomes corrupt, the print function will not work as intended. However, if you delete the file, it will be recreated.

Step 1:Go to%AppData%/Microsoft/Outlookusing the Run prompt.

Step 2: Locate theOutlPrntfile and permanently delete it.

Step 3:RelaunchOutlookand check if you can print a file.

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Last updated on 29 August, 2024

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