Fix: “Call Failed, the Group Has Too Many Participants” Error on WhatsApp

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Preliminary Fixes

Fix 1: Recreate the Group Call

Start by ending the current call and ensuring all participants are disconnected. Then, initiate a new group call by adding participants one by one. Here’s how.

On Android

Step 1: OpenWhatsAppand navigate to the group chat.

Step 2: Tap thephone iconat the top right and selectNew Call.

Now, choose the participants you want to add and initiate the call. If this didn’t fix the issue, check out the next fix.

Fix 2: Manually Select Participants for the Call

Step 1: Open theWhatsApp appand navigate to the group chat.

Step 2: In the group chat, tap on theCallbutton.

Step 3: A list of participants will appear. Manually select up to 32 participants for voice or 8 for video.

Step 4: Tap theCall buttonto start the call.

That’s it. You are good to go. If you don’t want to select people from the group manually, check out the next fix.

Fix 3: Clear WhatsApp Cache

On Android

Step 1:Long-tapthe WhatsApp icon and select thei (App info)symbol.

Step 2:Tap onStorage and cache>Clear cache.

On iPhone

On an iPhone, there’s no option to delete the WhatsApp cache directly. Instead, you can offload or delete the app. So, what’s thedifference between offloading and deletingan app?

Offloading an app removes the app itself but keeps its chat history and media files. However, deleting the app will remove both the app and its data.

Step 1:Head toSettings>General>iPhone Storage>WhatsApp.

Step 2:ChooseOffload ApporDelete App.

After deleting or offloading the app, reinstall WhatsApp from the App Store.

Fix 4: Use an Alternative App for Larger Groups

If you regularly need to connect with more participants than the allowed number, consider using platforms likeMicrosoft Teams,Zoom, orGoogle Meet. They not only support larger groups but also provide additional features like call recording, transcript, attendance, and so on.

FAQs

No, WhatsApp currently limits group voice calls to 32 participants and video calls to 8 participants. WhatsApp sets this limit and cannot be increased.

WhatsApp limits video calls to 8 participants to ensure call quality and stability. Adding more participants might cause the call to become unstable or have a lower quality.

WhatsApp occasionally updates its features, and the limit may increase in the future. Keeping your app updated ensures you benefit from any such changes.

Note:If none of the above steps work, contact WhatsApp support for further assistance. It could be a bug or an account-specific issue.

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Last updated on 05 September, 2024

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