Fix Microsoft Store “This App Will Not Work on Your Device” Error
Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.
Aman is a Windows specialist and loves writing about the Windows ecosystem on Guiding Tech and MakeUseOf. He has a Bachelor’s in Information Technology and is now a full-time freelance writer with expertise in Windows, iOS, and browsers.
Try These Fixes First
Fix 1: Run the Microsoft Store Apps Troubleshooter
If the Microsoft Store displays the “This app will not work on your device” error despite your PC fulfilling the app’s minimum system requirements, you can get help from the Microsoft Store Apps troubleshooter. It will scan your system for any generic issues that might have caused the error and attempt to fix them.
Step 1:Click thesearch iconon the taskbar, typetroubleshoot settings, and pressEnter.
Step 2:Click onOther troubleshooters.
Step 3:Click theRunbutton next to Windows Store Apps to initiate the troubleshooting process.
After running the troubleshooter, check if you can install apps.
Fix 2: Clear Microsoft Store Cache
A corrupt Microsoft Store cache can trigger all sorts of errors, including this one. You can tryremoving the existing store cacheto see if that helps. Here are the steps for the same.
Step 1:Right-click theStart iconand selectRunfrom the list.
Step 2:Typewsreset.exein the box and pressEnter.
Microsoft Store will open automatically once the process is complete. Following that, you should not see any errors while installing apps.
Fix 3: Enable the Necessary Features
The “This app will not work on your device” error can happen if you have disabled certain optional features in Windows. Here’s how to enable them.
Step 1:Open thesearch menu, typeturn windows features on or off, and pressEnter.
Step 2:Check the boxes forHyper-V,Virtual Machine Platform, andWindows Hypervisor Platform> hitOK.
Restart your PC after this, and check if you caninstall the Amazon App Store on Windows.
Fix 4: Restart the Application Identity Service
Application Identity service on Windows provides security and identity-related services to apps like the Microsoft Store. If this service encounters any issues, it can cause the ‘This app will not work on your device’ error on Windows. Here’s how to fix it.
Step 1:Press theWindows + Rkeyboard shortcut to open the Run dialog box. Typeservices.mscin the box and pressEnter.
Step 2:Right-click on theApplication Identity serviceand selectRestart.
Try to download your app again and see if you get the same error.
Fix 5: Reinstall Microsoft Store
Reinstalling the Microsoft Store is another solution that can be effective in this situation. Here’s how to do it:
Step 1:Open theStart menu, typeWindows PowerShellin the search bar, and chooseRun as administrator.
Step 2:Type the following command to uninstall the Microsoft Store.
Step 3:After that, restart your computer andopen PowerShell with elevated rightsagain. Then, type the following command to reinstall the Microsoft Store.
Fix 6: Update Microsoft Store
If nothing works, there might be a problem with the Microsoft Store app itself. You can check if a newer version of the Microsoft Store is available.
Open theMicrosoft Storeon your PC > click thelibrary iconat the bottom right. Then, click theGet updatesbutton to check for app updates. If an update is available for the Microsoft Store, click theUpdate buttonto install it.
Fix 7: Download the Software From Its Official Website
If you are still experiencing the problem, there may be an issue with the application link in theMicrosoft Store. So, visit the application’s official website to download it. Furthermore, use the Windows Feedback app to report the problem to the developers.
Also Read:How to fix Microsoft Store not downloading apps or games
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Last updated on 26 August, 2024
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