How to Fix AirPods Connected but No Sound on Mobile and PC

Sodiq has written thousands of tutorials, guides, and explainers over the past 3 years to help people solve problems relating to Android, iOS, and Windows devices. He also enjoys reviewing consumer tech products (smartphones, smart home devices, etc.) and previously worked with GearBest in that capacity.

Pankil is a Civil Engineer turned freelance writer. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides for Android, iOS, and Windows. Besides his new-found love for mechanical keyboards, he’s a disciplined footfall fan and loves international travel with his wife.

Note:The solutions in this guide apply to all generations or editions of the Apple AirPods — AirPods 1, AirPods 2, AirPods 3, AirPods Pro, and the AirPods Pro 2nd Generation.

Try Basic Fixes

Fix 1: Check the Battery Percentage

If your AirPods connect but there’s no sound, it could be that the battery level is critically low. On an iPhone or iPad, place both AirPods in the charging case, close the lids, and reopen them. You should see a card showing the battery status (in percentage) of both the AirPods and the charging case.

For Mac, click theBluetooth iconon the menu bar and hover your cursor on the connected AirPods. The battery status for both left and right AirPods and the charging case will be displayed.

Note:There is no way to natively check the AirPods battery life on Android and Windows devices.

If the AirPods battery level is 10% or below, leave them in the charging case to charge and try again.

Fix 2: Adjust the Audio Balance

If you inadvertently routed the audio output volume to one AirPod more than the other, you could experience problems. Follow the steps below toadjust your device’s audio balance.

For iPhone

Step 1:Launch theSettingsmenu and head toAccessibility>Audio/Visual.

Step 2:Make sure theBalance slideris positioned in the middle.

For Android

Step 1:Launch theSettingsmenu and navigate toAccessibility>Hearing enhancements.

Step 2:Set theConnected audioandphone speakerssliders in the middle.

For Mac

Step 1:Click theBluetooth iconon the Status menu, hover the cursor on your AirPods, and selectOpen Sound Preferences.

Step 2:Go to theOutputtab and select the AirPods.

Step 3:Finally, adjust theBalance sliderto the middle.

For Windows

Step 1:PressWindows + Ito open the Settings app and head toSystem>Sound.

Step 2:In the Output section, ensure the AirPods are your preferred output device. Then, click onDevice properties.

Step 3:Now set the audio balance for both left and right AirPods to 50. Additionally, make sure theDisablecheckbox is left unchecked.

Fix 3: Disable Automatic Ear Detection

The audio output is automatically routed to the AirPods when placed in your ears on your iPhone and iPad. That is a cool feature, but it sometimes messes up the AirPods’ sound production. Some iPhone users who experienced this sound issue fixed it by disabling Automatic Ear Detection. Here’s how you can do it.

Connect the AirPods to your device and follow the steps below.

Step 1:Go to your iPhone’sBluetoothmenu and tap theinfo iconnext to your AirPods.

Step 2:Toggle offAutomatic Ear Detection.

Fix 4: Reset Your AirPods

If the AirPods still don’t produce sound after implementing all the solutions above, you should reset them. Place both AirPods back in the charging case and hold the setup button on the case for 10 seconds till the status light continuously blinks white. Now, go to your device’s Bluetooth settings menu and add the AirPods as a new device.

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Last updated on 05 September, 2024

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