How to Fix Apple Mail Stuck at Downloading Messages

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Basic Fixes

Fix 1: Rebuild the Mailbox (Mac)

IfApple Mail is stuckon downloading messages and isn’t updating the message list on your MacBook, rebuilding the mailbox should restore its normal functioning.

Open the Mail app, selectMailboxfrom the top, and clickRebuild. This will discard all stored messages and attachments, and your Mac will re-download them from the Apple Mail server.

Fix 2: Enable Mobile Data for Mail

A missing mobile data permission can freeze the Mail app and prevent it from downloading messages. Head to your iPhone settings to enable it manually.

Open iPhone settings, selectMobile Service, scroll down, and enable its toggle forMail.

Fix 3: Remove Your Account, Restart and Add It Again

Apple Mail may stuck at downloading messages indefinitely if there’s a configuration issue with your mail account. Remove your account manually and re-add it to resolve the issue.

Step 1:Open theSettingsapp, selectMail, and tapAccounts.

Step 2:Select your mail account (e.g., Gmail, Outlook, etc.), and tapDelete Account. SelectDelete Accountwhen prompted to confirm it.

Step 3:Restart your iPhone and head toSettings>Mail>Accounts>Add Account.

Step 4:Pick your desired mail service and follow the on-screen instructions to log in and sync with the Mail app.

Fix 4: Disable Privacy Protection for Mail

Apple Mail’s privacy protection hides your IP address to prevent the sender from tracking your activity or location. However, the feature can sometimes cause the Mail app to get stuck on downloading messages. Disable it manually to fix the issue.

Step 1:Open iPhoneSettings, selectMail, and tapPrivacy Protection.

Step 2:Toggle offProtect Mail Activityto disable it.

Fix 5: Reset Network Settings

Lastly,reset all network settingson your iPhone to remove the incorrect network configuration causing issues when downloading messages on Apple Mail.

Step 1:Open theSettingsapp, selectGeneral, and tapTransfer or Reset iPhone.

Step 2:TapResetand selectReset Network Settings. When prompted, enter your device passcode to confirm it.

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Last updated on 12 July, 2024

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