How to Fix Disney+ Not Working on iPhone or iPad

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Common Fixes

Fix 1: Log Out From All Devices

Disney+ premium plan subscribers can stream its content on four devices concurrently. If you’ve exceeded the limit, log out from other signed-in devices to fix Disney+ not working on your iPhone/iPad.

Step 1:Open the Disney+ app, select theMy Spacetab from the bottom right corner, and tapHelp & Settings.

Step 2:SelectAccount Settingsand review the list of signed-in devices under theOther Devicessection.

Step 3:TapLog Outnext to a linked device to remove it from your Disney+ account. Confirm by selectingLog Outwhen prompted. Repeat the step to remove all logged-in devices.

Fix 2: Update or Reinstall the Disney+ App

Disney+ may fail to work on your device if its app components are corrupt or obsolete. Update or reinstall the app on your iPhone/iPad to resume streaming its content.

Step 1:Open the Apple App Store, searchDisney+, and tapUpdate(if available).

Step 2:Alternatively, long-tap the Disney+ app icon and selectRemove App. TapDelete Appwhen prompted to remove and install it afresh from the Apple App Store.

Fix 3: Change Your Device Country/Region

Disney+ is available in over 60 countries. If it is unavailable in your region, switch your device’s country/region toregain access to the app.

Step 1:Open iPhone Settings, select your Apple account banner, and tapMedia & Purchases.

Step 2:TapView Accountand selectCountry/Region.

Step 3:SelectChange Country or Regionand pick your desired country/region.

Step 4:TapAgreeat the top right corner and provide the required billing details to finalize and switch it.

Resolve Common Disney + Errors

In some cases, the Disney+ app may display an error code on your device. You can easily identify the issue by checking these common error codes:

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Last updated on 06 August, 2024

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