How to Fix Google Play Store Not Working on Mobile Data

Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.

A computer engineer by degree, Varun has 7+ years of experience in the field of technology. After his stints at Beebom and MrPhone, Varun has been covering different facets of technology at Guiding Tech. Here, he contributes to Team GT by helping its readers make better purchases while also understanding the meaning of each feature. In his free time, you can find him sharing his excellent photography skills along with his Aces in Valorant over Twitter.

Basic Fixes

Fix 1: Cancel and Resume Download

If you have allowed auto-update of apps over Wi-Fi only, sometimes the pending downloads could be a reason for this issue. If an app is updating over Wi-Fi and suddenly switches the download to mobile data, the process could be paused resulting in a pending download issue for other apps. To change this, you need to stop all the apps that are currently downloading.

To do so, simply open the Google Play Store, andtapon yourProfile icon. Navigate toManage apps & device > Updating apps > Cancel all.

Fix 2: Clear Cache and Data

Another way to resolve this issue is by clearing the cache and data for Google Play Store and Google Play Services. It’s important to note that clearing the cache will not delete any data from your device. Similarly, removing data will not delete any apps or their data from your device. However, you will be logged out from the Play Store.

To do that, on your Android phone, navigate toSettings > Apps & notifications > See all apps > Google Play Store > Storage & cache. Here, first, tap onClear cache. Once the cache has been cleared, tap onClear storage.

Now repeat the same steps for the Google Play Services app too. Once done, tryrelaunchingthe Google Play Store. You will be asked to log in again. Do that, and try downloading apps using your mobile data.

Fix 3: Reset App Preferences

Resetting app preferencesis quite helpful when you experience an issue on your device. Similar to clearing the cache, you will not lose any precious data. However, it will enable disabled apps and notifications, and reset default apps, background data, and permissions restrictions.

To reset app preferences, head over toSettings > Apps & notifications > See all apps. Then, tap on thethree-dot iconin the top-right corner, and select ‘Reset app preferences‘. In the warning that pops up, tap onReset apps.

Fix 4: Turn off Background Data Restrictions

It’s also important to ensure that Google Play Services has unrestricted data access, especially if you want to download apps over it. Here’s how you can grant it the necessary permissions.

Step 1:Once again, head over toSettings > Apps & notifications > Google Play Store.

Step 2: Here, tap onMobile data & Wi-Fi. Finally, enable the toggle next to ‘Unrestricted data usage‘.

Repeat the steps for Google Play Services as well.

Fix 5: Re-Login to Your Gmail Account

Sometimes the linked Google account could also be responsible for the issue. You may need to remove it once and add it again.

To do so, head over toSettings > Accounts. Here,tapon theGoogle accountlinked with Play Store. ThentaponRemove accounton the next screen.

That’s it. Once done, restart the device, and open the Google Play Store. You will be prompted to log in to your Google account. Doing that should fix the Google Play Store not working on Mobile Data issue for you.

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Last updated on 27 June, 2024

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