How to Fix Microsoft Edge Not Responding When Printing

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Basic Fixes

Fix 1: Manually Set a Default Printer

If Microsoft Edge isn’t responding when you select your desired printer, you can manually set the default printer in Windows Settings so Edge can automatically use it for printing.

Step 1:Press theWindows + Ishortcut to open Settings, selectDevices, and clickPrinters & scanners.

Step 2:Select your desiredprinterfrom the list to open its settings.

Step 3:ClickSet as defaultto set it as your default printer. Retry printing in Microsoft Edge.

Fix 2: Run the Printer Troubleshooter

If your connectedprinter stops respondingwhen you try to print a webpage via Microsoft Edge, an existing glitch is causing the issue. Run the Windows built-in troubleshooter to fix it.

Step 1:Open the WindowsSettingsapp, selectSystem, and clickTroubleshoot.

Step 2:Scroll down and selectOther troubleshooters.

Step 3:ClickRunnext to Printer to launch its troubleshooter. Wait a few seconds for Windows 11 to automatically resolve the printing issue.

Fix 3: Switch Between ‘Print to PDF’ and ‘Save as PDF’

The Print feature in Microsoft Edge provides two different options tosave your webpage as a PDF. If the browser becomes unresponsive while using one, you can switch to the second alternative to save your webpage as PDF.

Step 1:Right-click yourdesired webpagein Microsoft Edge and selectPrint.

Step 2:ChooseSave PDForMicrosoft Print to PDFto effortlessly save your document as a PDF.

Fix 4: Reinstall Printer Drivers

Corrupt printer drivers can lead to issues with Microsoft Edge’s printing function. Reinstall the printer drivers from the Device Manager app and try again.

Step 1:Press theWindows + Xshortcut to open the Power User Menu, and selectDevice Manager.

Step 2:ExpandPrint queues, right-click your connected printer, and selectUninstall device.

Step 3:Restartyour PC to let Windows 11 automatically install the compatible printer drivers.

Fix 5: Restart the Print Spooler Service

ThePrint Spoolerservice manages printing documents on Windows. An existing issue with it can halt the print queue and make Microsoft Edge unresponsive. Restart it manually from the Services window to restore normalcy.

Step 1:Press theWindows key, searchServices, and clickRun as administrator.

Step 2:Locate thePrint Spoolerservice, right-click it, and selectRestart. Retry printing your document from Microsoft Edge.

Fix 6: Reset Microsoft Edge to Default Settings

Lastly, reset the Edge browser to its default settings, clearing any misconfiguration that makes it unresponsive when printing.

Step 1:Click thethree-dotmenu at the top right of Microsoft Edge and selectSettings.

Step 2:SelectReset settingsfrom the sidebar and clickRestore settings to their default values.

Step 3:ClickResetwhen prompted to confirm.

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Last updated on 15 July, 2024

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