How to Fix Samsung Phone Screen Goes Black During Call

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Basic Fixes

Fix 1: Update One UI

One UI is the interface Samsung phones use. If your phone’s One UI is outdated or buggy, it might cause the issue. To check for updates:

Step 1:Open theSettingsapp on your Samsung phone.

Step 2:Tap onSoftware update>Download and install.

If updates are available, follow the prompts to download and install them. Once done, check if this fixed theblack screen issueduring calls.

Fix 2: Try Using the Google Phone app

If your Samsung phone still has a black screen during calls, try using Google Phone instead of the default Samsung dialer. Google Phone is available on the Google Play Store.

Step 1:Download and install theGoogle Phone app.

Step 2:OpenSettingson your Samsung Galaxy phone.

Step 3:Go toApps> choosedefault apps>Phone app.

Step 4:Tap theradio buttonfor Google’s Phone app.

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Last updated on 30 August, 2024

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