How to Fix WhatsApp Photos and Videos Not Showing in Gallery

Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.

Arshmeet has been a tech tinkerer since childhood, but she realized her love for technology and writing about 5 years ago. Since then, she has been honing her skills and helping people figure out how things work, troubleshoot problems, choose the right app and products, and dig deep into the new and old concepts of technology. She is a self-professed Apple Enthusiast who loves debating what’s good and what’s not. It is her passion for finding techniques, hacks, apps, and products that make everyday life simpler.

Before we move to fixes, let’s briefly understand the plausible causes. It can vary from,

While there can be different reasons behind this, there are some easy fixes to get out of the problem. Let’s get to them.

Note: If you want tosave WhatsApp audiofrom your iPhone, Android, and Web, check out our guide.

Fix 1. Basic Fixes

While WhatsApp offers a similar interface for Android and iOS devices, the media storage settings are different. To troubleshoot WhatsApp images that don’t show in the gallery, it’s wise to check these settings first.

WhatsApp images do not appear automatically in Photos or any other gallery apps when downloaded on an iPhone. To see WhatsApp images in the gallery app, manually save each photo or enable the Save to Camera Roll.

To enable this, openWhatsApp→ tapSettings→Chats. Here, enable the toggle forSave to Camera Roll.

In addition to this, iPhone must have permission to access the Photos app. Check out Fix 4 for a detailed tutorial.

Regardless of your Android device manufacturer, if you download a photo or video from WhatsApp, it automatically becomes available in your phone’s gallery app. However, a privacy feature called Media Visibility might hide the downloaded images from the gallery.

Step 1: OpenWhatsApp> tap on thethree-dot iconat the top > selectSettings.

Step 2: TapChats> enable the toggle for Media visibility; it will turn green.

Now, all the new media files that you download from any contact will be visible in your gallery.

Note: If WhatsApp images or videos are missing for select contacts or groups in the gallery, the media visibility may be disabled for them. Go to chat → contact or group name → tap Media visibility and select Yes.

Fix 3. Unhide WhatsApp Images on Android

Note: The Media visibility option only works for new images and videos. It will not unhide previously hidden files.

Here’s how to unhide old WhatsApp images or videos. When you enable the Media visibility setting, a new folder called a Private folder is created inside the WhatsApp Images and Videos folder. All the files will go into that folder. You need to move the files out of that folder.

Launch theFile Explorerapp → go to theWhatsApp folder→ tapMedia→WhatsApp Images. Here, you will see the Private folder → select all the images and tap on Cut or Move.

Now, go back to the WhatsApp Images folder and paste the copied images. Repeat the steps for WhatsApp → Media → WhatsApp Videos folder to unhide the videos.

Now, all your previously downloaded WhatsApp images will appear in the gallery.

Fix 4. Grant Photos Permission to WhatsApp on iPhone

WhatsApp should have the Photos permission, whether to download or upload images. You must check if you have granted such permission.

To do so, open theSettings app → scroll down and tapWhatsApp→Photos→All Photos.

Fix 5. Reinstall WhatsApp

If WhatsApp images still do not show up in the gallery, reinstall WhatsApp. However, before you do that, use the native backup option inside WhatsApp to back up your WhatsApp chats to Google Drive (Android) and iCloud (iPhone).

Notably, uninstalling WhatsApp will delete your chats, settings, files, etc. Once uninstalled, reinstall the app and retrieve all your WhatsApp data from the backup.

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Last updated on 20 August, 2024

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