How to Fix “Your Organization’s Policies Are Preventing” error in Outlook

Arshmeet has been a tech tinkerer since childhood, but she realized her love for technology and writing about 5 years ago. Since then, she has been honing her skills and helping people figure out how things work, troubleshoot problems, choose the right app and products, and dig deep into the new and old concepts of technology. She is a self-professed Apple Enthusiast who loves debating what’s good and what’s not. It is her passion for finding techniques, hacks, apps, and products that make everyday life simpler.

Basic Fixes

Notably, if you come across the ‘Your Organization’s Policies Are Preventing’ error in Outlook, it would be mostly due to a restriction from your administrator. And if that’s not the case, it’s probably a registry or default app issue, which, thankfully, can be resolved easily.

Note:If you’re using the Outlook app, try opening the link using the web version and vice versa.

Fix 1. Resetting Your Browser Settings

Sometimes, browser settings can lead to the ‘Organization’s Policies Are Preventing’ error. To reset your browser settings, follow these steps.

Note: While these instructions are for Edge and Chrome, the method to reset settings is quite similar for other browsers as well.

Step 1: Open theEdge browserand click thethree-dot iconfrom the top-right corner.

Step 2: SelectSettings. Here, clickReset settingsfrom the left sidebar.

Step 3: Click ‘Restore settings to their original defaults’ and thenResetto confirm the action.

After resetting your browser settings, restart Outlook and try opening links in your emails.

Fix 2. Check Registry Key Inside Registry Editor

You could be prevented from opening links in Outlook due to incorrect registry settings. You’ll have to check HKEY CLASSES ROOT.html and tweak it if there’s some error. Here’s how.

Step 1: Click theStart icon> searchRegistry> select theRegistry Editorapp from the results.

Step 2: SelectHKEY_CLASSES_ROOT. Scroll down to the.htmlfolder.

Step 3: Here, ensure the following values are met:

Sometimes, instead of “htmlfile,” you may have “FirefoxHTML” or other incorrect entries. Edit the wrong entry and replace it with “htmlfile.”

Once done, restart the Outlook app and default browser and see if you still get blocked by the organization policy message. If you do, try the next method to fix the issue.

Fix 3. Import the HTMLFile Key From Another Computer

If all else fails, it’s time to enlist some help from your friend or colleague whose Outlook is working flawlessly. The idea is to replace the corrupted registry with a fresh one so you get rid of the ‘Your Organization’s Policies Are Preventing’ error in Outlook.

Note: Before operating any Registry changes, ensure to back up your computer. If anything unexpected occurs, you can restore your data using the backup folder.

Now, these are the steps your friend or colleague should follow to export the HTMLFile Key.

Step 1: Open theRegistry Editor app. Navigate toHKEY_CURRENT_USER\Software\Classes\htmlfile.

Step 2: Right-click thehtmlfile folder, selectExport, andSavethe.reg file.

Once you receive the file, save it to your desktop. Then,double-clickit to add the information it contains to your computer’s Registry. Check if Outlook can open hyperlinks now.

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Last updated on 12 August, 2024

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