Top 5 Ways to Fix Facebook Messenger Calls Not Working (iPhone and Android)

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Preliminary Fixes

Fix 1: Enable Microphone and Camera Permission

When you first try to use a microphone and camera on Messenger, the app asks for relevant permission to access them on the phone. Messenger calls won’t work if you deny such permissions.

iPhone

Step 1:Open theSettings appon your iPhone and scroll toMessenger.

Step 2:Enable theCameraandMicrophonepermissions from the following menu.

Android

Step 1:Long-press on the Messenger app icon and tap theiicon to open theApp Infomenu.

Step 2:SelectPermissionsand tapCamera.

Step 3:Tap the radio button besideAllow only while using the app.

Return to the previous menu and enable the permission for the microphone.

Fix 2: The Person Has Blocked You

When things go south, theperson may block you on Facebook. Your Messenger calls won’t work when someone blocks you on the platform. Refer to our post tolearn the indications when you are blocked on Messenger.

Fix 3: Clear Messenger Cache

You can clear the Facebook Messenger cache and try composing calls without any problem.

Step 1:Long-press on theMessenger appicon and tap theiicon to open theApp Infomenu.

Step 2:SelectStorage and cacheand tapClear cache.

Fix 4: Disable Low Data Mode

Messenger calls may not work on an active data saver mode on iPhone and Android. The system compresses mobile data usage and leaves you with less internet bandwidth to utilize on your phone.

iPhone

Step 1:Open theSettings appon your iPhone. SelectMobile Service.

Step 2:Select your main SIM and turn off theLow Data Modetoggle.

Android

Step 1:Launch theSettings appand selectNetwork and internet.

Step 2:TapData Saverand disable the same.

Fix 5: Reinstall Messenger

iPhone

Step 1:Long-press on theMessenger appicon and selectRemove App.

Step 2:TapDelete Appto remove it from your phone.

Android

Step 1:Head to theMessenger appinfo menu (check the steps above).

Step 2:TapUninstalland confirm the same.

Download the Messenger app, log in with account details, and try calling your friends or family members.

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Last updated on 16 July, 2024

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