Why Am I Getting Calls When Do Not Disturb or Focus Mode Is On

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Stop Getting Calls During DND or Focus Mode on iPhone

1. Silence All Notifications and Calls

The default Focus settings on the iPhone might be the reason for getting calls despite enabling the DND option. You can tweak a setting to silence all incoming calls and notifications when the iPhone is locked or unlocked.

Step 1:OpenSettingsand selectFocus.

Step 2:Select your preferred Focus profile.

Step 3:TapOptions. SelectSilence Notificationsand tapAlways.

2. Allow Calls From No One

When you create a custom focus mode on your iPhone, you have the option to allow calls from selected contacts or favorite ones. It is the prime reason why your phone still rings on DND. Here’s how you can turn off calls from everyone.

Step 1:OpenSettingsand go toFocus> Focus profile.

Step 2:SelectPeople. TapAllow Notifications From.

Step 3:Don’t add any contact as an exception here. If you have added someone, tap the– iconover their profile picture.

3. Disable Repeated Calls

When you enable Focus on the iPhone, it silences all the contacts from calling you. But if the same person tries to call you within three minutes, the call bypasses the DND mode on the device and rings your iPhone. To combat that, you should disable the repeated call settings.

Step 1:Head toSettings>Focus> Focus profile >People menu.

Step 2:Disable theAllow Repeated Callstoggle.

4. Make Sure to Enable the Right Focus Mode

Apple lets you create several Focus profiles based on your preferences. You can create Work, Writing, Driving, Sleep, Coding, and Meeting and use them in relevant situations. If you enable the wrong Focus mode that allows calls from specific contacts, your phone may ring and disturb you. Make sure to check if you haven’t enabled an incorrect focus mode on your iPhone.

5. Remove Call Apps From Focus

Do you receive WhatsApp or Messenger calls when DND is active? If you allow apps like WhatsApp, Telegram, or Messenger tosend notifications during Focus, calls from such apps also bypass the same. You need to remove such apps as an exception from Settings.

Step 1:Go toSettings>Focus> Focus profile.

Step 2:SelectApps. Tap the–button beside WhatsApp and similar apps and stop calls from them during DND.

6. Don’t Turn off Focus on Other Apple Devices

By default, Apple shares your Focus mode with other devices using the same Apple ID. So, when you disable Focus on your iPad or Mac, the system turns off the same on your iPhone too. You shouldn’t turn off Focus on other devices. You can also stop sharing Focus across devices to stop the behavior. That way, turning off Focus on an iPad or Mac won’t disable the same on an iPhone.

Step 1:OpenSettingson your iPad and go toFocus.

Step 2:Disable theShare Across Devicestoggle.

Mac users can follow the steps below.

Step 1:Click theApple iconin the menu bar and selectSystem Settings.

Step 2:Scroll toFocusand turn off theShare across devicestoggle.

7. Hide Your Focus Status

When you give an app permission, it shares that you have notifications silenced when using Focus. While it’s a useful add-on to inform the recipient about your busy hours, the person can tap Notify Anyway and disturb you with calls and messages. It’s time to stop sharing your Focus status.

Step 1:OpenFocuson iPhone Settings. SelectFocus Status.

Step 2:Customize which Focus profiles can share that you have notifications silenced.

8. Update iPhone

One of the buggy iOS builds can be the reason why you still get calls when Do Not Disturb is on. You can update your iPhone to the latest version to fix such issues.

OpenSettingsand go toGeneral>Software Updatemenu to install the latest iOS version.

Why Do I Still Get Calls on DND on Android

On Android, each manufacturer applies its skin on top of Stock Android, which also changes the Do Not Disturb menu. As for this post, we will stick to Google’s version of Do Not Disturb on Stock Android as well as Pixel devices running the latest version of Android OS.

Disable Do Not Disturb Exceptions

Step 1:OpenSettingsand selectNotifications. TapDo Not Disturb.

Step 2:SelectPeopleand openCalls.

Step 3:TapNone.

Disable Allow repeat callers from the same menu. Otherwise, your phone rings when the same person calls a second time within a 15-minute period.

Review DND Schedule

Like iOS, Android lets you create several DND profiles too. If one of the DND profiles allows specific callers, your phone may ring during an active DND.

Step 1:OpenSettingsand go toNotifications>Do Not Disturb>Schedules. Select a schedule.

Step 2:TapDo Not Disturbbehavior >Settings>Calls.

Step 3:SelectCallsand tapNone.

FAQs on Why Do I Still Get Calls on DND

DND doesn’t block calls or texts. It simply silences them. You can always review missed calls and messages on the Phone and other apps.

You can turn off Focus from the Control Center to disable DND on iPhone.

You can share your Focus status in the Messages app and let others know that your phone is on DND.

You can open Settings > FaceTime > Notifications and turn off the permission to stop getting FaceTime calls.

Use the settings mentioned above and make necessary changes to the Do Not Disturb and Focus menu on the iPhone or Android.

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Last updated on 09 August, 2024

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