Why Can’t I Add Someone on Snapchat?

Ankita enjoys exploring and writing about technology. Starting as a script and copywriter, her keen interest in the digital world pulled her towards technology. With GT, she has found her calling in writing about and simplifying the world of tech for others. On any given day, you can catch her chained to her laptop, meeting deadlines, writing scripts, and watching shows (any language!).

Why Am I Unable to Add Someone on Snapchat

There can be many reasons you’re unable to add someone on Snapchat. Let us look at a few of them:

Basic Fixes:

Fix 1: Clear Snapchat App Cache

Over time, the app cache accumulates on your device. This slows down app functions and can cause errors, especially if the cache is corrupted. So, you canclear the Snapchat cache. Here’s how.

Step 1:OpenSnapchat> tap on yourbitmoji iconat the top left corner. Then, tap on thecogwheel icon.

Step 2:Scroll down and tap onClear cache. When prompted, tap onContinue.

Fix 2: Check if the Account You’re Adding Is Public

Private accounts on Snapchat restrict who can add them. So, if you have issues adding friends on Snapchat for certain contacts, check if their account is public. Here’s how to do it.

Step 1:OpenSnapchat> tap on yourbitmoji icon. Then, tap onAdd Friends.

Step 2:Here, tap onAll Contacts> tap on thecontactyou wish to add. Next, tap on theirStory.

If you can’t view their Story, it might be because their profile is set to private.

Fix 3: Contact Snapchat Support

If you are still having issues adding friends on Snapchat, contact Snapchat’s support team. Fill out the support form, and Snapchat’s team will contact you once they receive the request. Here’s how to do it.

Step 1:OpenSnapchatand tap on yourbitmoji icon. Then, tap on thecogwheel icon.

Step 2:Scroll down to the Support section and tap onI Need Help. Then, tap on thehamburger iconat the top-right corner.

Step 3:Here, tap onContact Us. From the options, selectI need help with a Snapchat feature.

Step 4:Tap onFriends> selectAdding, deleting, or blocking friends.

Step 5:Here, enter therelevant detailsand tap onSubmit.

This will submit a request to Snapchat regarding the issue. Once your case has been reviewed, Snapchat will contact you accordingly.

FAQs

If someone has blocked you or deactivated their Snapchat account, it might say forbidden when you try to add them on Snapchat.

To reduce spam and ensure you’re not a bot account, Snapchat might ban you for ‘Adding Friends Too Quickly’. If this happens with your account, you must wait at least 24 hours before adding friends again on Snapchat.

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Last updated on 16 May, 2024

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