Why Can’t I Sign Out of My Apple ID and How to Fix It

Dilum Senevirathne is a freelance tech writer specializing in topics related to iOS, iPadOS, macOS, Microsoft Windows, and Google web apps. Besides Guiding Tech, you can read his work at iPhone Hacks, Online Tech Tips, Help Desk Geek, MakeUseOf, and Switching to Mac.

Arshmeet has been a tech tinkerer since childhood, but she realized her love for technology and writing about 5 years ago. Since then, she has been honing her skills and helping people figure out how things work, troubleshoot problems, choose the right app and products, and dig deep into the new and old concepts of technology. She is a self-professed Apple Enthusiast who loves debating what’s good and what’s not. It is her passion for finding techniques, hacks, apps, and products that make everyday life simpler.

Why Is My Apple ID Sign Out Greyed Out

If your sign-out option is greyed out, alongside a ‘Sign Out is not available due to restrictions’ message, it might be because of the following reasons:

If so, follow the instructions below to check for restrictions to fix the Apple ID option greyed-out issue. However, if you don’t see a restriction message, try some basic fixes first.

Basic Fixes

Fix 1. Turn Off Content & Privacy Restrictions

You can do several things with Screen Time, fromblocking appsto setting time limits for an app. However, Content and Privacy Restrictions can sometimes grey out the iPhone sign-out option.

So, here’s how to check and turn off Screen Time on the iPhone.

Step 1: Go toSettings>Screen Time. Scroll down and tap ‘Content & Privacy Restrictions‘.

Step 2: Turn off the toggle for ‘Content and Privacy Restrictions‘.

Now, go toSettings>Apple ID> and see if you can sign out of the Apple ID. You can tap ‘Turn Off Screen Time‘ to see if it fixes the problem.

Note: If you can’t remember your Screen Time passcode, follow this guide to reset yourScreen Time password on iPhone and Mac.

Fix 2. Remove Screen Time From the Parent Device

Screen Time doubles as a parental control measure, allowing parents to restrict the time their child spends on the iPhone or iPad. So, maybe the Apple ID sign-out is greyed out because a parent or guardian has imposed a limit.

In this situation, turn off the Screen Time from the Guardian/parent device. Go toSettings app>Family> select thechild’s name> tapScreen Time.

Next, tap ‘Turn off Screen Time’ → enterScreen Time passcode→ again tap ‘Turn Off Screen Time’ to confirm.

Fix 3. Remove MDM

When a company, school, or university gives you a device, MDM, aka Mobile Device Management software, is usually installed on the device. It enables them to restrict certain features, track the device, and more.

However, the MDM profile also means you can’t log out of the Apple ID. And that’s probably why the SignOut button is greyed out on your device. To check whether your device has a profile, go toSettings>General> ‘VPN & Device Management‘.

If you spot an MDM profile, contact the device manager or IT department to remove the profile.

Fix 4. Reset Network Settings

If none of the above solutions worked, the last solution is toreset the network settingson your iPhone or iPad. This will, in turn, reset any bug or error stopping you from signing in to your Apple ID.

However, doing so will also reset other settings like Wi-Fi networks and passwords, VPN, and APN settings, so you should save the Wi-Fi password or other details before you reset the network settings on your iPhone and iPad.

To do so, go toSettings>General> ‘Transfer or Reset Settings‘ >Reset>Reset Network Settings> enter yourpasswordto confirm.

How to Log Out Despite Apple ID Sign-Out Greyed Out

There are two ways to force sign out of Apple ID:

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Last updated on 12 August, 2024

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